{"id":22,"date":"2024-06-13T16:54:37","date_gmt":"2024-06-13T15:54:37","guid":{"rendered":"https:\/\/partner.shu.ac.uk\/educational\/?page_id=22"},"modified":"2026-09-24T09:01:49","modified_gmt":"2026-09-24T08:01:49","slug":"ops_guide","status":"publish","type":"page","link":"https:\/\/partner.shu.ac.uk\/educational\/home\/new-partners\/ops_guide\/","title":{"rendered":"Partnerships Operations Guide"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p style=\"font-size:15px\">This page is designed for partner college staff to access important guidance related to student administration at Sheffield Hallam University (SHU). Students are encouraged to consult their college in the first instance for guidance and support. Below are links to key information, contacts and forms:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.shu.ac.uk\/myhallam\/university-life\/university-rules-and-regulations\"><img loading=\"lazy\" decoding=\"async\" width=\"1748\" height=\"1166\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited.png\" alt=\"Button to go to university rules and regulations.\" class=\"wp-image-1448\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited.png 1748w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited-300x200.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited-1024x683.png 1024w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited-768x512.png 768w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited-1536x1025.png 1536w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/1-1-edited-1080x720.png 1080w\" sizes=\"auto, (max-width: 1748px) 100vw, 1748px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blogs.shu.ac.uk\/quality\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1748\" height=\"1166\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited.png\" alt=\"Button to go to SHU academic quality and standards.\" class=\"wp-image-1447\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited.png 1748w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited-300x200.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited-1024x683.png 1024w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited-768x512.png 768w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited-1536x1025.png 1536w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/2-edited-1080x720.png 1080w\" sizes=\"auto, (max-width: 1748px) 100vw, 1748px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.shu.ac.uk\/welcome\/enrol\/enrol-online\"><img loading=\"lazy\" decoding=\"async\" width=\"1748\" height=\"1166\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited.png\" alt=\"Button to go to registration and enrolment.\" class=\"wp-image-1446\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited.png 1748w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited-300x200.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited-1024x683.png 1024w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited-768x512.png 768w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited-1536x1025.png 1536w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/3-edited-1080x720.png 1080w\" sizes=\"auto, (max-width: 1748px) 100vw, 1748px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a class=\"https:\/\/store.shu.ac.uk\/product-catalogue\/central-services\/course-documents\" href=\"https:\/\/store.shu.ac.uk\/product-catalogue\/central-services\/course-documents\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1748\" height=\"1166\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited.png\" alt=\"Button to go to certificates and transcripts.\" class=\"wp-image-1445\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited.png 1748w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited-300x200.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited-1024x683.png 1024w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited-768x512.png 768w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited-1536x1025.png 1536w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/4-edited-1080x720.png 1080w\" sizes=\"auto, (max-width: 1748px) 100vw, 1748px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a class=\"https:\/\/www.shu.ac.uk\/graduation\" href=\"https:\/\/www.shu.ac.uk\/graduation\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1748\" height=\"1166\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited.png\" alt=\"Button to go to graduation arrangements.\" class=\"wp-image-1444\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited.png 1748w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited-300x200.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited-1024x683.png 1024w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited-768x512.png 768w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited-1536x1025.png 1536w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/5-edited-1080x720.png 1080w\" sizes=\"auto, (max-width: 1748px) 100vw, 1748px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/partner.shu.ac.uk\/educational\/student-records-team-and-assessment-team-contact-details\/\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/SRS-logo-1-edited-1.png\" alt=\"\" class=\"wp-image-1442\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/SRS-logo-1-edited-1.png 750w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/09\/SRS-logo-1-edited-1-300x200.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:20px\"><strong>Useful Contacts<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"mailto:ukpartnerships@shu.ac.uk\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"647\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-16.png\" alt=\"\" class=\"wp-image-1933\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-16.png 973w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-16-300x199.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-16-768x511.png 768w\" sizes=\"auto, (max-width: 973px) 100vw, 973px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/blogs.shu.ac.uk\/quality\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"647\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-15.png\" alt=\"\" class=\"wp-image-1934\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-15.png 973w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-15-300x199.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-15-768x511.png 768w\" sizes=\"auto, (max-width: 973px) 100vw, 973px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"mailto:hallamhelp@shu.ac.uk\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"647\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-14.png\" alt=\"\" class=\"wp-image-1935\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-14.png 973w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-14-300x199.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-14-768x511.png 768w\" sizes=\"auto, (max-width: 973px) 100vw, 973px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.hallamstudentsunion.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"647\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-13.png\" alt=\"\" class=\"wp-image-1936\" srcset=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-13.png 973w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-13-300x199.png 300w, https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Website-Buttons-13-768x511.png 768w\" sizes=\"auto, (max-width: 973px) 100vw, 973px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>SHU Forms<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:15px\"><a href=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2024\/11\/SHU-EC-Form-2024-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Exceptional Circumstances Form<\/a> <\/li>\n\n\n\n<li style=\"font-size:15px\"><img decoding=\"async\" class=\"wp-image-768\" style=\"width: NaNpx\" src=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2024\/11\/SHU-EC-Form-2024-1.pdf\" alt=\"\"><a href=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2024\/11\/SHU-Collaborative-Student-Led-Withdrawal-Form-FINAL-v2.0.2024.pdf\" data-type=\"attachment\" data-id=\"776\">Student-Led Withdrawal Form<\/a><\/li>\n\n\n\n<li style=\"font-size:15px\"><a href=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2024\/11\/SHU-Collaborative-Break-in-Study-Request-Form-FINAL-v2.1.2024.pdf\" data-type=\"attachment\" data-id=\"775\">Break in Study Request Form<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><\/p>\n\n\n\n<p><strong>Key Documents<\/strong><\/p>\n\n\n\n<p style=\"font-size:15px\">\u27a4 <strong>Student Records and Assessment Newsletter<\/strong><\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-907218de-f65b-4c08-bcb5-6e72e5095395\" href=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2026\/09\/Partner-Newsletter-September-2026.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Partner Newsletter &#8211; September 2026<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p style=\"font-size:15px\">\u27a4 <strong>Other Information<\/strong><\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-de0fa99e-d9e7-4a0c-9b88-9020dbeeb8fa\" href=\"https:\/\/partner.shu.ac.uk\/educational\/wp-content\/uploads\/sites\/17\/2025\/05\/SHU_AI_Policy_2024.pdf\">SHU Artificial Intelligence Policy 2024<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This page is designed for partner college staff to access important guidance related to student administration at Sheffield Hallam University (SHU). Students are encouraged to consult their college in the first instance for guidance and support. Below are links to key information, contacts and forms: Useful Contacts SHU Forms Key Documents \u27a4 Student Records and &hellip; <a href=\"https:\/\/partner.shu.ac.uk\/educational\/home\/new-partners\/ops_guide\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Partnerships Operations Guide<\/span><\/a><\/p>\n","protected":false},"author":57,"featured_media":0,"parent":16,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry","no-featured-image"],"_links":{"self":[{"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":57,"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":1945,"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/pages\/22\/revisions\/1945"}],"up":[{"embeddable":true,"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/pages\/16"}],"wp:attachment":[{"href":"https:\/\/partner.shu.ac.uk\/educational\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}